Privacy Policy

Effective Date: April 16, 2026

At Just Maintain ME, we are committed to providing professional heat pump cleaning and maintenance services while ensuring the utmost privacy and transparency for our customers in Central Maine. This Privacy Policy outlines how we collect, use, and safeguard personal information obtained through our business operations and website interaction.

1. Information Collection
We collect personal information that you voluntarily provide when requesting a service audit, scheduling a maintenance appointment, or contacting our office. This information includes your name, phone number, physical service address, and email address. We also document technical specifications regarding your heat pump units to ensure we deliver the highest standard of specialized care.

2. Use of Collected Data
The information we collect is used solely to facilitate the high standard of service we provide. This includes scheduling maintenance visits, performing audit diagnostics, and sending critical service updates or seasonal maintenance reminders for your home or business.

3. Data Protection and Sharing
Protecting your privacy is fundamental to our professional standards. We do not sell, lease, or distribute your personal details to third parties for marketing purposes. Your information is only shared with trusted third-party partners who assist in our business functions—such as billing or scheduling software providers—under strict confidentiality agreements.

4. Data Security Measures
We implement industry-standard administrative and technical security measures to protect your information against unauthorized access, theft, or misuse. Our systems are regularly monitored to maintain the integrity and safety of customer data.

5. Third-Party Links
Our website may provide links to external resources or manufacturer information. Just Maintain ME is not responsible for the privacy practices or diagnostic accuracy of these third-party platforms.

6. Governing Law and Policy Updates
Just Maintain ME reserves the right to modify this Privacy Policy at any time. Updates will be posted on this page with the modified effective date. This policy is governed by and construed in accordance with the laws of the State of Maine.

7. Contact Us
For any questions or concerns regarding our privacy practices, please reach out to us directly:

Just Maintain ME
Waterville, ME USA
office@justmaintainme.com
(207) 250-2300